Privacy policy.

At Resolute Gym, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our gym, website, or social media channels.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email, phone number, and address (for memberships, inquiries, and bookings).

  • Payment details (processed securely through third-party providers).

  • Health and fitness information (if voluntarily provided to help us tailor your training).

  • Photos and videos taken in the gym or at events (with consent, for promotional use on our social media and website).

  • Information you provide when engaging with us via our website, landing pages, or social media platforms.

2. How We Use Your Information

Your information may be used to:

  • Manage your gym membership, class bookings, and payments.

  • Communicate with you about gym updates, promotions, and events.

  • Provide training, coaching, and customer support.

  • Share member success stories, photos, or videos on social channels (only with consent).

  • Improve our services, programs, and marketing.

3. Social Media and Marketing

  • By interacting with our social media pages or being featured in content, you acknowledge that your name, comments, or images may appear publicly.

  • We will never tag or post identifiable content without consent.

  • You can opt out of appearing in marketing content at any time by notifying us directly.

4. Sharing of Information

We do not sell or rent your personal data. We only share information with:

  • Trusted third-party providers (e.g., payment processors, booking systems) who help us deliver services.

  • Legal authorities, if required by law.

5. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. All online payments are encrypted and processed through secure platforms.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your details.

  • Withdraw consent for marketing or photo/video use.

  • Request deletion of your information, subject to legal or contractual obligations.

7. Cookies and Website Tracking

Our website and landing pages may use cookies or analytics tools to improve user experience and track performance. You can disable cookies through your browser settings.